OUR PRACTICE FINANCIAL POLICY
We are dedicated to providing you with the best possible care and service, and regard your understanding of our financial policy as an essential element of your care and treatment. If you have any questions, please feel free to discuss them with our staff.
Unless other arrangements have been made in advance, payment is due at the time of service. Co-payments are always due at the time of your visit. If you fail to pay your co-payment at the time of your visit, a surcharge of $3 will be added to cover the expense of sending a statement. Delinquent accounts are charged interest at the rate of 1.5% per month.
For your convenience, we accept personal checks, cash, Visa and MasterCard.
If you do not have active insurance coverage or do not have documentation of your coverage, we will ask that you pay for services at the time of your visit.
We require our staff to check your insurance card at each visit, so please have it ready at the time of check-in.
If your insurance changes or is no longer in effect, please advise your patient representative at the time of check-in.
We participate with most major carriers and will bill those plans with which we have an agreement. All co-payments or deductibles are due at the time of service. In the event your health plan determines a service to be “not covered,” you will be responsible for the charge(s).
If you have insurance coverage through a plan with which we do not have an agreement, we will prepare and send the claim for you as a courtesy; however, payment is still your responsibility at the time of service.
We will submit claims to your health care plan for services provided in the hospital. However, your portion of the deductible and coinsurance must be paid in advance of your planned surgery or estimated delivery.
Our office typically uses Mullins or University Hospital for laboratory services unless otherwise specified by you. If your insurance carrier requires another laboratory please let us know so that you will not be responsible for the charge.
We use the services of an outside collection agency for past due accounts. In the event that attorney and/or court fees are required to collect your account you will be responsible f or those charges in addition to your charges from our practice.
Patients with accounts in bad debt will not be allowed to schedule further appointments at our office until the balance is paid in full.
MINORS: All services rendered to minor patients will be the financial responsibility of the adult accompanying the minor.
